So, today, 43 years later, our reputation is as strong as ever and Keith still advises in the business. But the day to day is expertly handled by Lorna, Keith’s daughter who has been working in the business since 1986 and owned it since 2002.
Lorna and her team of agents service the whole of the UK and thrive on achieving fast, efficient results. The KPEA success rate for tracing is over 92% for instance and managing the process serving for many of Birmingham’s and the Country’s major law firms is testament to Lorna’s tenacity and expertise.
There are many modern techniques now deployed to help our customers and new products such as transcription services that we’ve added to our portfolio of offerings.